Best IT asset management software of 2024

by Pelican Press
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Best IT asset management software of 2024

The best IT asset management software makes it simple and easy to manage your computer hardware and software licenses from a single platform.

Best IT asset management software of 2024: quick menu

This can be essential for businesses that have to juggle a range of app platforms and a vast IT architecture. Asset management software can allow you to better manage everything from lifecycle to licenses, to inventory and compliance.

It’s extremely important to monitor and manage these assets to ensure you’re complying with industry regulations and to help you make informed business decisions.

In the past, asset management was done manually with a pen and paper. This was time-consuming and, in many cases, could be quite inaccurate. Fortunately, there are numerous asset management programs available today that are designed to streamline this entire process. In the rest of this article, we’ve outlined the best asset management software on the market.

We’ve also featured the best endpoint protection software.


The best IT asset management software of 2024 in full:

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Best overall

(Image credit: Freshservice)

Popular asset management tools

Reasons to buy

+

Versatile asset management tools

+

Great selection of additional features

+

Very competitively priced

Reasons to avoid

Too many confusing extras for some users

Issues with the API can arise

Support isn’t the best

Freshservice is one of the most popular asset management tools in the world, and it’s made the number one position on our list for a range of reasons. For starters, it’s extremely easy to set up and use. This makes it a great choice for those who don’t have a lot of time to spare for asset management.

At the same time, Freshservice comes with extra features to help you streamline everyday workflows. Its asset management tools support tracking, in-depth reporting, and lifecycle management. And, it even comes with comprehensive inventory management tools to help you monitor and stay up to date with stock levels.

In addition, Freshservice comes with tools for incident management handling, software license management, and project management, among others. With a business growth plan that includes asset management, it offers very competitively priced solutions for businesses of all sizes.

Read our full Freshworks review.

Best for features

(Image credit: ServiceNow)

2. ServiceNow ITSM

A powerful IT asset management program

Reasons to buy

+

Supports incident tracking and management

+

Includes powerful analytics tools

+

Allows you to generate custom reports as required

Reasons to avoid

The user interface is outdated and confusing

Prices are very high

Can be quite hard to set up

ServiceNow ITSM is a powerful IT asset management program designed for medium to large businesses. It comes with an impressive range of features to back its standard asset management tools, and it has grown to become a favorite across the world.

With ServiceNow ITSM’s asset management tools, you can track and monitor your entire IT system at all times. If machines or devices break or stop performing as they should, you will be notified, allowing you to get things back up and running as soon as possible.

On top of this, ServiceNow ITSM monitors the performance of your IT systems, using the information it gathers to put together detailed reports. It will help you streamline your business’s IT operations by allowing you to troubleshoot and resolve problems fast and efficiently.

Prices for ServiceNow ITSM aren’t openly advertised, but online reports suggest that they start from approximately $10,000 per year, making it one of the more expensive options available in this list.

Best for versatility

(Image credit: UpKeep)

3. UpKeep

Manage everything from IT assets to store inventory

Reasons to buy

+

Extremely versatile

+

Backed by a great support center 

+

Includes a range of extra features

Reasons to avoid

User permission settings are limited

Lack of integrations with third-party programs

Can’t be deployed on-premises

UpKeep Asset Management is a powerful program designed to help you monitor your IT system to ensure you remain online at all times. It allows you to control everything from IT assets to store inventory and even digital assets. And, you can create detailed reports outlining everything you and your IT teams need to know to look after your systems.

One of our favorite things about UpKeep is its versatility. It can be used on almost any device or operating system, including your smartphone or tablet. And, it’s backed by a huge range of training resources and a responsive support team.

UpKeep is one of the cheapest options available. Ultimately, it’s a great choice for small to medium-sized businesses looking to monitor and take care of their assets.

Best free

(Image credit: Spiceworks)

4. Spiceworks IT Asset Management

A free program to manage your business assets

Reasons to buy

+

100% free, forever 

+

Powerful inventory tracking tools

+

Various deployment options

+

Very easy to use

Reasons to avoid

Does lack some advanced tools

User interface could be better designed

Support services are limited

Those on a tight budget will love Spiceworks IT Asset Management, a free program that allows you to look after your business assets. It supports the monitoring of all physical and digital assets, as well as inventory management and software licensing.

Additionally, Spiceworks supports a range of integrations with third-party programs, and it comes with a built-in help desk. It’s also extremely easy to get started with, has powerful reporting tools, and can be deployed either on-premises or through the cloud. And did we mention that it’s free?

Best for assets

(Image credit: GoCodes)

5. GoCodes

Manage physical and digital assets

Reasons to buy

+

Extremely versatile asset management system

+

Tailored solutions for various industries

+

Patented QR code tracking system

+

Relatively affordable

Reasons to avoid

Can be slow and laggy at times

Some reporting features are complicated

Limited asset tracking with cheaper plans

GoCodes is slightly different from the other asset management programs on this list because it enables you to monitor a wide range of physical and digital assets. There are four different versions of the program available. These are designed for tools and equipment tracking, school asset management, medical equipment tracking, and office IT asset management.

This versatility has led to GoCodes being adopted by a huge number of enterprise-level businesses across numerous industries. Physical assets can be tracked through the company’s patented QR code system, and all solutions can be customized according to your exact needs. There are a selection of plans charged annually or monthly so it’s a great option for businesses of all sizes.


IT asset management software FAQs

Which IT asset management software is best for you?

When deciding which IT asset management software to download and use, first consider what your actual needs are, as sometimes cheaper software may only provide basic options, so if you need to use advanced tools you may find a more expensive platform is much more worthwhile. Additionally, higher-end software can really cater for every need, so do ensure you have a good idea of which features you think you may require for your IT asset management.

How we tested the best IT asset management software

To test for the best IT asset management software we first set up an account with the relevant software platform, then we tested the service to see how the software could be used for different purposes and in different situations. The aim was to push each IT asset management platform to see how useful its basic tools were and also how easy it was to get to grips with any more advanced tools.

Read how we test, rate, and review products on TechRadar.

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