Domestic abuse experts to be embedded in 999 control rooms
West Midlands Police/PA
Raneem Oudeh (l) called 999 four times on the night she and her mother Khaola Saleem (r) were murdered by Raneem’s ex-husband
Domestic abuse specialists will be embedded in 999 control rooms in England and Wales as part of the government’s pledge to halve violence against women and girls in a decade.
The measure is part of “Raneem’s Law” in memory of Raneem Oudeh, 22, and her mother Khaola Saleem who were murdered by Ms Oudeh’s estranged husband in 2018.
The government also announced a new domestic abuse protection order pilot that will order more abusers to stay away from victims and impose tougher sanctions if they fail to do so.
Home Secretary Yvette Cooper said victims “need to know the police will be there for them” and if they come forward, any report “will be treated with the seriousness and urgency it deserves”.
“Failure to understand the seriousness of domestic abuse costs lives and far too many have already been lost,” Ms Cooper said.
The aim is for specialists with expertise in domestic abuse to be on hand in control rooms to ensure victims get a fast response from officers on the ground and are quickly referred to support services.
The scheme will be piloted in select police forces from early next year. Details on which forces are taking part in the pilot have not yet been announced.
Ms Cooper described the new measures as “vital” and “a personal priority for me”.
She told the BBC’s Laura Kuenssberg in January about her plans for the measures, which Labour also proposed in February.
Almost 100 domestic abuse-related offences were recorded by police every hour on average last year, the government said.
On the night Ms Oudeh and her mother were killed, she rang 999 multiple times, but officers failed to reach the two women in time.
In total, 13 reports were made to the police about concerns for her safety – but no arrests were made until it was too late.
An inquest found police errors “materially contributed” to their deaths. West Midlands Police has since apologised to the family.
Nour Norris, Ms Oudeh’s aunt and Mrs Saleem’s sister, said having domestic abuse specialists in control rooms would “save lives by making sure no warning signs are ignored, unlike in Raneem’s story”.
“Their suffering and the way the system failed them is something I will never forget,” Ms Norris said. “What started as a quest for justice for my family became a mission to improve outcomes for all domestic abuse victims everywhere.”
Ms Oudeh’s estranged husband, Janbaz Tarin, was jailed for a minimum of 32 years in December 2018, after admitting to the murders.
In another effort to protect women and girls, the government also announced a new domestic abuse protection order pilot that will start in November.
Police already have the power to legally order abusers not to contact or go within a certain distance of victims for up to 28 days.
The pilot will introduce no maximum time limit for orders, impose electronic tagging of offenders and require perpetrators to notify police of any change in name or address.
The new orders will cover all forms of domestic abuse, including violence, stalking and controlling behaviour.
Breaching an order will be a criminal offence punishable by up to five years in prison.
Victims and other third parties such as charities will also be able to apply directly for an order, rather than having to rely on police and criminal courts.
The new domestic abuse protection orders will be piloted by officers in Greater Manchester Police, the Metropolitan Police (South London Borough Command Unit) and British Transport Police.
Refuge, the charity which supports survivors of domestic violence, welcomed the changes but called for “far more detail on how these plans will be implemented and how staff will be safely recruited, vetted and most importantly trained”.
Refuge’s interim chief executive Abigail Ampofo warned that police rarely act on breaches of existing protection orders, making them often “worth little more than the paper they are written on”.
“We need a real sea change in internal policing culture and the police forces’ response to domestic abuse overall,” said Ms Ampofo.
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