Intel finally announces a solution for CPU crashing errors — claims elevated voltages are the root cause; fix coming by mid-August

Intel has announced that it has found the root cause of the crashing issues that have been plaguing its CPUs. The company will issue a microcode update to fix the issues by mid-August. 

Here’s Intel’s advisory that it posted to its support pages:

“Based on extensive analysis of Intel Core 13th/14th Gen desktop processors returned to us due to instability issues, we have determined that elevated operating voltage is causing instability issues in some 13th/14th Gen desktop processors. Our analysis of returned processors confirms that the elevated operating voltage is stemming from a microcode algorithm resulting in incorrect voltage requests to the processor.”

“Intel is delivering a microcode patch which addresses the root cause of exposure to elevated voltages. We are continuing validation to ensure that scenarios of instability reported to Intel regarding its Core 13th/14th Gen desktop processors are addressed. Intel is currently targeting mid-August for patch release to partners following full validation.”

“Intel is committed to making this right with our customers, and we continue asking any customers currently experiencing instability issues on their Intel Core 13th/14th Gen desktop processors reach out to Intel Customer Support for further assistance.”

Breaking news…more to come.