LG Gram 17 (2024) review: a large, light laptop hamstrung by lots of noise and heat

LG Gram 17: Two-minute review

The LG Gram 17 is a large but super-light and thin laptop, promising premium productivity performance in a portable package.

Design-wise, the LG Gram 17 is clean and sleek, keeping all its angles and surfaces as minimal as possible. As for build quality, the plastic body doesn’t inspire much confidence, although there’s no denying it saves weight. I found the hinge for the lid very loose, resulting in the display repeatedly rebounding on opening the laptop, which in my mind casted doubt over its durability.

The IPS display is certainly large, but it isn’t exactly vibrant. Colors are rendered perfectly well, but LED and OLED displays are usually more impressive, even those with the same 2K resolution of the LG Gram 17. However, it does excel at preventing glare, as per LG’s claims; I tried using it in various areas around my living space to produce some unfavorable angles for sunlight, and couldn’t catch it out – it remained clear in most conditions. 

In terms of performance, the LG Gram 17 handles the tasks it’s designed for with aplomb. The model on test was equipped with an Intel Core Ultra 7 and 32GB of RAM. It made short work of spreadsheet creation and word processing, and could deal with light photo editing. It also played back HD and 4K video content with ease. 

During our benchmarking, it outperformed many of the best laptops – such as the Microsoft Surface 7 – for productivity. However, it wasn’t as impressive when it came to GPU workloads, including gaming. The Intel Arc GPU can’t match other high-end GPUs, such as the Nvidia GeForce RTX 4060 in the Dell XPS 17 (9730) we tested.

Mercifully, the LG Gram 17 is mostly free from the bloatware that can plague other Windows laptops. LG’s software suite is mixed in terms of usefulness, but it wasn’t too intrusive or resource-heavy. The most egregious app was LG Recovery and Update, but this only popped up occasionally, and offered desirable updates when it did – although it did fail to make clear that some updates will cause the system to shut down without notice. 

The most useful tool in the suite is LG Gram Link, which allows you to connect mobile devices to transfer files and mirror screens both ways. You can also use it to control your mobile device with the LG Gram 17’s trackpad and keyboard. For the most part, all these functions work as intended, although lag and slowdown can be an issue at times.

The battery is very good for this class of laptop, lasting more than 12 hours in our tests, which involved a battery benchmark using PCMark, in addition to running a 1080p 30fps video on a continuous loop. For comparison, the Dell XPS 17 (9730) only managed a little over nine hours, while the Microsoft Surface 7 quit after 10 hours.

One of the major problems with the LG Gram 17, though, is the noise and heat it generates under load. This was apparent even during setup, with the fans whirring up near the start of the process. The low-pitched hum would then elevate during heavy workloads, to the point of becoming distracting. The underside and the keys also became very hot to the touch, giving me cause for concern. 

Another issue that severely hampers the LG Gram 17 is the keyboard. Although I usually welcome the inclusion of a number pad, here it forces the character keys too far to the left, creating an awkward typing position. It also means the palm of your right thumb rests on the trackpad, with movements being registered as cursor swipes and sometimes even taps. In addition, the keys, while they feel satisfying and pleasant to tap, can sometimes fail to register, especially the “o” key, which caused me no end of frustration. 

This is a hotly contested space, and you’d expect the LG Gram 17 to deliver on its premium promises given the price it commands. However, there are simply better value alternatives that offer not just lightning performance, but also a better design and user experience. 

If you’re after a large laptop with plenty of power, then the Dell XPS 17 (9730) is a solid choice. If you want a smaller form factor but still want performance, then our current pick as the best laptop around, the Microsoft Surface 7, would be a great alternative.

LG Gram 17: Price & availability

• £1,999 (about $2,640 / AU$3,910)
• Available in three colorways
• High-end specs

The LG Gram 17 costs £1,999 (about $2,640 / AU$3,910) and is available now. It arrives in your choice of three finishes – black, white, or charcoal gray – and it can be had with between 16-32GB of LPDDR5x RAM, and a 1TB or 2TB NVMe SSD. As for graphics, you have a choice of either an Intel Arc or Intel Iris XE Graphics GPU.

At this price, the LG Gram 17 is competing in the premium sector, rubbing shoulders with the likes of the Lenovo ThinkPad X1 Yoga Gen 8 – which, in our view, is the best business laptop . That machine is superbly built with an excellent keyboard and display. Specs-wise, it does come in behind the LG Gram 17, and so do its costlier range-topping variants. However, the ThinkPad X1 Yoga Gen 8 is durable and built to last, delivering your money’s worth.  

At the other end of the market sits the Acer Travelmate P4, which can be had for as little as $400. For that, you do get lesser specs, with older CPUs and no NVMe SSD options, but we still found it to be a very competent performer. 

If you desperately want a 17-inch display, then we think the Dell XPS 17 (9730) is the best laptop with a large screen. It’s also replete with Nvidia GeForce RTX 40 series GPUs, perfect if you’re after serious gaming and content creation pedigree. 

LG Gram 17: Specs

LG Gram 17: Design

• Very light for a large laptop
• Number pad compromises ergonomics
• Keystroke and trackpad issues

As with many Windows laptops in recent years, the LG Gram 17 takes design cues from Apple’s MacBook line. It keeps to a minimal aesthetic, with clean edges and surfaces unsullied by unnecessary bulges or protrusions. 

However, almost immediately on opening its lid my confidence in the build quality of the LG Gram 17 was sapped. The hinge is incredibly loose, meaning the display ricochets like a pendulum. It could be argued this is the price you pay for such an effortless mechanism, but I don’t think this bodes well for its longevity.

In fact, the premium feel is lacking from the entire chassis – although, again, this may be the sacrifice for keeping the LG Gram 17’s weight down. And for a 17-inch laptop, it’s impressively light and thin, which makes traveling with it far less hassle than it otherwise would; it slotted nicely into my backpack for my commute to the office, and I didn’t feel overburdened. There’s no doubt that as large laptops go, the LG Gram 17 is one of the most portable around.

The keys are compact and well made. The trackpad is highly engineered and large, too, with a very smooth surface that creates little friction. This makes for pleasant and precise swipes and gestures.

As fond as I am of number pads, incorporating one in the LG Gram 17 does compromise its ergonomics. It means the character keys are forced over to the left, which I found made the typing position more awkward, with my right hand closer to the left than I’m used to.

It’s welcoming to see a large screen that isn’t compromised by a thick bezel. What’s a shame, though, is how much the bezel protrudes on the LG Gram 17, with the display itself set quite far back – another area where you can tell corners have been cut, and where it fails to live up to the sleekness of Apple’s laptops, despite its attempts to emulate their style.

The display itself uses IPS technology, which produces a fine enough image. However, it fails to impart a level of sharpness you’d expect from the 2L/ WQXGA resolution. On smaller screens that same resolution looks sharp and sleek, but that fidelity starts to deteriorate once it’s stretched out to 17-inch. However, what can be said in its favor is its anti-glare properties, which do indeed help to retain visibility even in bright sunlight.

As for port selection, the LG Gram 17 has two USB-C and two USB-A ports, the former pair on the left and the latter on the right. There’s also a headphone output, a microSD card slot, and an HDMI port. Oddly, the latter is located before the USB-C ports, meaning that your charging cable will be plugged in closer to the front than you’d expect, which might upset those who are particular about cable management.

The keys are well damped with just enough travel, making for a snappy and satisfying feel. However, all too frequently my keystrokes would fail to register, in particular when hitting the “o” key, for reasons I struggle to fathom. As a conservative estimate, I’d say that more than half the time presses would result in nothing appearing on-screen.

Another typing issue is the aforementioned position of the character keys. As well as making the hand position awkward, it also resulted in my right thumb palm resting on part of the trackpad. Occasionally, this would cause swipes and taps to register.

For any laptop, these two issues pose a major obstacle for getting work done. However, for one such as the LG Gram 17, designed with productivity in mind, it’s close to unforgivable. These may just be personal issues, with others unaffected; but I’ve never had typing issues to this degree on other laptops I’ve tried.

Conversely, I also experienced too many occasions where the trackpad would fail to register taps I performed deliberately. However, in other aspects, the trackpad is great to use. It’s smooth and accurate, while swipes and gestures are easy to perform consistently, thanks to the responsiveness.

LG Gram 17: Performance

The LG Gram 17 is fast when it comes to performing most productivity tasks. Everything from knocking out spreadsheets and word processing to low-key photo editing is within reach. And, when it comes to downtime, video playback is fast and smooth, even with 4K content. The Intel Core Ultra 7 certainly appears to live up to expectations.

For more intensive workloads, the LG Gram 17 is somewhat inconsistent. In our benchmarking tests, it scored well on office-based tasks. It beat the Microsoft Surface 7 in the PCMark Home test, although it did lose to it in GeekBench single- and multi-core tests with considerably lower scores.

For more graphics-heavy workloads, scores weren’t so great either. The LG Gram 17 still beat the Surface 7, but in our Dell XPS 17 (9730) review, this laptop performed far better – not exactly surprising, given the LG Gram 17 I had to test came with an Intel Arc GPU, rather than an Nvidia GeForce RTX 4060 featured in the XPS 17 (9730) we tested.

Thankfully, the LG Gram 17 keeps the bloatware to a minimum, with only a handful of LG apps preinstalled. Most of these function well for the most part, and refrain from eating into performance or bombarding you with notifications. The LG Recovery and Update can intrude at times with notifications; but, thankfully, most of them are worthy of your attention.

Other LG apps include ThinQ, which, quite frankly, seemed redundant, only letting me contact support; and LG Gram Link, which lets you connect with your mobile device, allowing for file sharing to screen mirroring. Both function well, although the mobile app did have trouble connecting to my network until an update fixed the issue.

Mirroring my phone screen on the LG Gram 17 worked well, but keyboard and trackpad inputs were sluggish. You can also duplicate and extend the LG Gram 17 display on your smartphone, and this is more responsive, although I think it would be better to mirror on a tablet than a small smartphone screen. Using the keyboard and trackpad to control my phone was also responsive during my tests, although for some reason I wasn’t able to scroll web pages on the Chrome mobile app.

One of the chief annoyances I had with the LG Gram 17 was the noise. Occasionally – and especially when setting up – there would be a low-end hum, elevating to a higher pitch and louder volume under more intensive workloads. I was almost convinced it was the sound of a hard disk, as it sounded very similar. 

After the initial setup, fan noise became less frequent, but would still rear its ugly head from time to time. In addition, the base of the LG Gram 17 would also on occasion become hot, which would be uncomfortable if using the machine on your lap. Sometimes, even the keys themselves became hot to the touch. This was a real cause for concern, and didn’t instill me with much confidence to use the LG Gram 17 for heavy workloads over long stretches.

As far as the speakers go, they perform well enough, offering a balanced sound without distortion. They don’t have much impact, but compared to most other laptops, they acquit themselves admirably.

LG Gram 17: Battery

Although LG doesn’t provide a figure for the battery life of the Gram 17, it does claim it to be “ultra-long”. During my tests, I found it could handle more than a whole day’s worth of work. 

I tested the battery life by using the 3DMark benchmarking tool, as well as playing a 1080p 30fps video on a loop. From a full charge, the LG Gram 17 lasted an impressive 12 hours and 12 minutes before shutting down. 

This means the LG Gram 17 eclipses the Microsoft Surface 7, our current pick as the best laptop overall, which lasted about 10 hours during our tests. It also beats our pick for the best large laptop, the Dell XPS 17 (9730), which managed 9 hours and 5 minutes. 

Should you buy the LG Gram 17?

Buy it if…

Don’t buy it if…

LG Gram 17: Also consider

How I tested the LG Gram 17

• Tested for one week
• Performed various tasks and benchmarking
• Plentiful experience with PC laptops

I tested the LG Gram 17 for about a week, trying out its features and functions. I used it for a variety of tasks, from streaming video and editing photos, to general productivity and browsing. I also worked with it on a desktop and my lap on a sofa, and in various lighting conditions, too. I commuted with it to test its portability.

I put the LG Gram 17 through TechRadar’s benchmarking procedure, which involves using multiple tools repeatedly to test laptops and desktops as thoroughly as possible. These emulate various workloads, from productivity and content editing to gaming.

I have plenty of experience with laptops of all varieties, from Windows machines, MacBooks and Chromebooks. I also have experience testing tablets and using desktop PCs for gaming. 

Read more about how we test.

First reviewed September 2024