WA homeowners join IAG class action over ‘deceptive’ loyalty discounts on premium renewals

WA homeowners are set to join a nationwide class action against insurance giant IAG over claims of misleading and deceptive conduct that allegedly penalised customers for their loyalty.

The suit has been filed by Slater and Gordon against subsidiaries Insurance Australia Limited and Insurance Manufacturers of Australia on behalf of RACV, SGIO and SGIC home and/or contents policyholders in WA, Victoria and South Australia who renewed their cover between May 27, 2018 and May 27 this year.